Custom CRM Solutions

Custom CRM

Solutions

Acquire, Grow, and Retain Customers with Custom CRM Solutions.

Make Data-Backed Decisions -

CRM Answers Important Questions for You

With a CRM solution, you can harness the power of digital to optimize and automate different areas of operation. We help you plan, design, develop, and deploy such a solution to help you make an informed decision. Here are few questions that a CRM can help you answer.

Selection

  • Who is the target customer?
  • What is the customer value?
  • What is customer life cycle?
  • How to reach them?

Acquisition

  • Are you offering quality customer service?
  • Are you using the right communication channel?
  • Are you investing more for customer acquisition?
  • Are you targeting the right market segments?

Retention

  • Have you identified your customers’ needs?
  • How easily accessible are your products/services?
  • Is your business ready for mobile transformation?
  • Do you offer a loyalty program?

Execution

  • Are you listening and responding to your customers?
  • Are your policies customer-focused?
  • Are you creating customer journey maps?
  • Do you segment customers on their buying patterns?

Who Benefits from a Custom CRM?

Businesses of all sizes can get desired outcomes with a custom CRM as
it enables them to execute their business strategy.

  • Streamline lead acquisition & make contact management seamless.
  • Develop an understanding of a customer’s buying patterns.
  • Helps you focus on personalization on a wider scale.
  • Improves collaboration among teams and boost productivity.
  • Centralizes the marketing process to know the ROI of every element in the campaign.
  • Helps you focus on personalization on a wider scale.
  • Manage customer interactions at each touchpoint.
  • Get a holistic view of micro or macro view of the business.

Manage your Customer Lifecycle Effectively with a Custom CRM

Design Experience & Bring Analytics in Areas you Want

Aligning the business strategy to convey your brand promise requires intel on different areas of operation. We excel at planning, designing, developing, and deploying custom CRM solution that enables you to gather information and address rising buyer expectations.

CRM Strategy

Introducing a customer relationship management system in your business is a big decision. We help you identify and address key challenges that can be solved using a CRM solution.

CRM Migration

In a complex business environment, face the challenges head-on by migrating / upgrading from an older version of CRM to a new one and stay relevant.

CRM Integration

Improve your sales and marketing operations by integrating live chat, enterprise resource management system, email, etc. in a single CRM system.

Franchise

Increase brand awareness and build credibility through our franchise partnership. You can market and sell our services to your local customers and expand your market reach easily.

Why Choose Us?

Selecting a custom CRM solution partner is about finding the right business partner. We consider your short and long-term business goals, requirements to formulate a strategy that can help us share a common vision.

Client-Friendly

Agile Development

Transparent Process

Acquire, Grow, and Retain Customers with our Custom CRM Solutions

Our Areas of Expertise in Custom CRM Development

We enable you to build a direct connection with your customers using custom CRM solution. Depending on your business activities, the CRM can be designed & developed around your process to prioritize specific needs.

  • Process Customization
  • In-depth Reporting
  • Process Automation
  • Contact Management
  • Third-Party Integration
  • Mobile CRM
  • Lead Management
  • Sales Analytics
  • Email Integration
  • Employee Tracking
  • Customer Service
  • Campaign Management
  • Pipeline Management